Extra Special Touch Privacy PromiseExtra Special Touch are dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and develop our connection with you. We only share your personal data in accordance with the Data Protection Act 1998 and other appropriate laws. You may contact Extra Special Touch at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.
Your informationWhen you register on our website to purchase products, we ask for data such as your name, e-mail address, postal address, and contact details. Extra Special Touch keeps a record of this information. We keep a record of any orders you make from us so we can help to deal with any enquiries or problems you may have in the future, and also so we can ensure that any information that we send to you is appropriate. We keep a record of any e-mail communication you send us, so we can track any problems or concerns you’ve had. We’ll also ask you questions at registration, and from time to time by email, this will give us data that can be used to improve your experience of shopping with Extra Special Touch. You’re under no obligation at all to answer these questions, they’re all optional, but they will help us communicate more effectively with you. If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can so do by contacting us using the contact details below.
How we use your personal dataAll the data we gather via our website or through communication with you is used to operate and expand the service we offer you and to personalise our service. We are dedicated to using your personal data only for:
- Processing your orders correctly.
- Development and expansion of the business, including examination of customers’ shopping behaviours, measurement of advertisements and product style preferences of our customers.
- Technical management of our website.
- Providing you with information about the services we offer.
- Letting you know about offers and news.
How you can help us protect your dataPlease bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot confirm or warrant the security of any data you communicate to us, and you do so at your own risk. Once we receive your communication, we make our best effort to ensure its security on our systems.
- The data we collect through these cookies is solely for the purpose of improving our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.