uk Delivery

Shipping Charges are based on your order value.

world wide shipping

We are happy to ship our handkerchiefs, ribbons and gifts all over the world, however all orders that are delivered outside the UK may be subject to customs / tax duties. You will have to pay your own countries VAT / Customs fees via our courier before your order is delivered. You can contact your local customs office for more information.

Returns

Personalised, bespoke or items made to your own requirements are non-refundable, unless faulty.  Please notify us within seven days of delivery of any  problems. We will the refund or replace your item.

We hope it never happens, but if you are unhappy with non- personalised, bespoke or made to order items, please contact us as soon as possible to organise the return and refund of  your order. You will need to cover postage charges to return your order and then we will give a full refund. You need to contact us within 28 days of receiving your order.